Shipping & Returns
Why shop with us?.....Easy!
We keep it simple. No fuss or hassle, the price you see is the price you pay, there is no minimum order (Unless you pay using the Klarna option, where the minimum spend is £35.00) Free delivery only available in the UK
Want to return something?.... No problem!
If you are not 100% happy with your purchase,
you can return it to us and we will refund you. (please note the refund is of
the sale price and not return postage). Products must be returned in new
We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked. You are eligible for a full reimbursement within 14 calendar days of the day you receive the product(s). After the 14-day period you will no longer be eligible and won't be able to receive a refund. We encourage our customers to try the product (or service) in the first two weeks after their purchase to ensure it fits your needs.
Your purchase has arrived damaged?....
That’s not something we like to hear! if your parcel is damaged on arrival, just take a picture of it and email it us, you will receive a full refund or the option of a replacement.
Who delivers my parcel?
We use Royal Mail or Selected couriers for large orders
Do you ship to Australia and Other Countries?
Yes, we do, but to ensure our customers get the best service we only charge the exact shipping cost. All you need to do is email what you would like to purchase, We then calculate the shipping cost and send you a paypal invoice.
So, it is really that easy?...
but what if i need to get in touch quickly?
No problem, you can call us or email us, emails are answered quickly between the hours of 9am and 6pm, [email protected] or call 01992 252609